Services & hospitality

For any business that sells time, expertise, or a stay: salons, barbershops and spas, clinics and physios, gyms and studios, tutors and trainers, photographers, repair workshops — and hospitality: hotels, guesthouses, hostels, venues, and rentals.

Pair this page with the platform page — payments, AI assistant, messaging, and reports apply to every service business and are described there once.

Take bookings

Appointments on a real calendar

Services with durations, prices, and staff assignment, booked over a weekly schedule with exception dates. Buffer time before and after each appointment keeps the day realistic, and staff skills decide who can be booked for what. The calendar is the day's plan: who is doing what, where, for whom.

Online booking

Customers book from your website without calling — they see genuine availability, pick a slot, and the booking lands on the same calendar as everything else.

Policies against no-shows

Set a booking policy per service: a deposit (a percentage or a fixed amount), a free-cancellation window, and a no-show fee. Mark no-shows when they happen — each customer's no-show history shows on their next booking, so an empty chair stops being free.

Reminders that actually reach people

Booking confirmations and reminders go out automatically on WhatsApp, SMS, or email — fewer no-shows without anyone typing messages.

Hospitality: sell stays

Multi-day stays, priced per night

Check-in to check-out with nights counted, per-night pricing, per-night availability, and minimum/maximum stay rules. Built for hotels, guesthouses, and anything rented by the day.

Rooms and resources that can't be double-booked

Rooms, stations, courts, and vehicles are real resources with their own availability pools. Selling a Deluxe never marks a Standard sold out; taking one room offline never blocks the others.

Guest requests, routed to staff

"Room service", "extra towels", "needs cleaning" — requests raised against a room flow to staff as tickets with priority, assignment, and wait timers that escalate, tracked from pending to resolved. The same board works for a gym floor, a clinic, a coworking space, or a rental fleet, with ready-made request types for each.

Memberships & recurring revenue

Memberships and access passes

Sell gym memberships, class passes, and subscriptions with usage tracking — who has access, what they've used, when it lapses.

Recurring billing

Charge weekly or monthly automatically. Instalment plans split large amounts into a schedule.

Courses and digital access

Sell online courses, gated content, and digital products — access is granted and delivered automatically the moment payment lands.

Run the business

Client records

Every client's history, preferences, and spend in one profile — the regular's usual cut, the patient's last visit, the guest's last stay.

Quotes and invoices

Send a quote, have it accepted, convert it to an order; invoice with an online payment link and automatic reminders for what's owed.

Sell products alongside services

The salon sells hair products; the hotel has a bar and a shop. Retail and food live in the same order and the same till as the bookings — one basket can hold a stay, a dinner, and a souvenir.

Flyer hooks

• Your calendar fills itself — customers book online against your real availability.
• No-shows cost you money. Deposits, no-show fees, and automatic WhatsApp reminders cut them down.
• Every room, every night, priced and tracked — a Deluxe sale never blocks a Standard.
• "Extra towels for room 12" becomes a tracked ticket, not a shout down the corridor.
• Memberships that bill themselves, month after month.
• No monthly fee. Cimplify charges 3% per transaction — you only pay when you sell.

Not yet

Do not claim these in marketing material: staff payroll, time tracking and shift clock-in, channel-manager connections to booking portals (listing sites), business loans or capital advances.